Shelby Oaks Apartments

Reviews

• ★ ★ ★ ★ ★
  Very nice, clean updated apartment and management has always been very responsive to me - every issue I called in (for things not working in the apartment) they addressed quickly. I expected noise, after all, people are LIVING in the apartments, but I don't find it to be overly noisy. Nice facilities, I have used the laundry - it is very nice and kept clean. Very pet friendly - have pet stations with bags and trash bins, a walking trail around the apartment complex and a fenced in area for pets. Despite all of the things the apartment provides to clean up after their pets, PEOPLE THAT LIVE THERE THAT OWN PETS DON'T PICK UP AFTER THEIR PETS. I highly recommend this complex when it comes to management and the quality of the apartments and the facilities. It is not management's fault that people do not treat the place they are living and the people around them with respect and do not follow the rules and guidelines they agreed to follow when they signed their lease.
  By Tonya Anderson, February 24, 2018
• ★ ☆ ☆ ☆ ☆
  Aparments seem nice but the office staff is horrible. NO customer service. When I dropped off the certified funds for the deposit (which I had to leave work early to get) I was then told the first months rent had to be certified funds. (you couldnt tell me that when we talked about the deposit??!!??!!) Had an appointment for 4 pm to pick up the key, at 10 to 4 I got a call wanting to know where we were because the office closed at 5!! and she had places to be. At 4 we were rushed through the walk thru and paperwork. Will be paying the rent by night drop and hope we dont have to deal with them again.
  By Karen Nicholson, September 05, 2017

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